Cancellation Policy

Please arrive on time for your appointment. We aim to offer a relaxed environment and want you to take full advantage of our hair service whilst you are with us. Please let us know if you might be delayed and we will try and make arrangements to alter your appointment time.

All new colour clients will need to book a consultation prior to their colour appointment.

Should a cancellation or date change be necessary, we request a minimum of 24-hours notice or unfortunately, we will have to charge a 50% cancellation fee. Please detail any special requests on booking and we will do our upmost to meet your needs.